United Airlines accidentally ships dog to Japan after flight mix-up

Darnell Taylor
March 20, 2018

It was a 12-hour flight. They are yet to come forward to identify themself. Upon realizing the mistake, United opted to reroute the flight to the dog's intended destination, delaying everyone aboard.

"It has been a nightmare", Kara Swindle said of the ordeal.

Passengers were provided compensation for the delay, Noonan said, but she declined to describe the compensation or confirm how many passengers were onboard.

Despite her protestations, the woman said the United flight attendant told her she must put the dog in the overhead bin.

'United Express flight 3996 from Newark to St. Louis diverted to Akron to drop off a pet that had been loaded onto this flight mistakenly.

United never released the name of the flight attendant. As we stated, we take full responsibility and are deeply sorry for this tragic accident.

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Irgo flew first class and was given VIP treatment from Japan back to the United States when he was reunited with his family Thursday night.

When Swindle and her children went to the cargo facility to pick up their dog, they were given a Great Dane puppy and not their beloved German Shepherd.

KCTV reports that Kara Swindle and her two children flew from OR to Kansas City, Missouri, Tuesday on a United flight. The Great Dane had been destined for Japan, but baggage handlers mistakenly switched the two dogs in Denver.

Then on Tuesday, another case of mistaken canine identity occurred on a United flight, sending a pet owner into a frenzy when she discovered a Great Dane in the place of her German Shepard, Irgo, in a facility at the Kansas City airport.

Anna Beck, Lincoln's Texan owner who lives in Japan with her military husband, said she had not yet decided what to do.

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