Outrage over racial slur printed on Starbucks cup

Darnell Taylor
May 18, 2018

In a statement, Starbucks said it is working fix their mistake.

A Hispanic man only identified as Pedro told NBC Los Angeles that he was trying to get his caffeine fix on Tuesday afternoon - but a Starbucks employee in La Canada, California, labeled him as "beaner" on his coffee cup.

"Out of all the names they could've put on his coffees for "misunderstanding" him they decide to put 'beaner, '" Priscilla Hernandez told CNN.

Starbucks has said it plans to close all of its stores on May 29 for racial-bias training. He didn't think it was an accident, considering the barista called his name when his order was ready. Pedro said he felt hurt and insulted and wanted an explanation for why the word ended up on the side of his cup. Pedro said he was offered a $50 gift card by the location for the incident for the slur but did not take it.

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"We have apologized to the customer directly and are working to make things right", the company said.

"One of our team leaders met with the customer this morning at one of our local stores in the area, and he accepted our apology", a Starbucks spokesperson told CBS MoneyWatch.

We have a question for Starbucks: What kind of "racial-bias education" did their staff receive?

The coffee chain responded in a tweet saying that the incident was "not the welcoming experience we aim to provide". This incident, coming on the heels of the widely publicized arrest of two African American men in Philly last month who used the restroom without making a purchase and then supposedly refused to leave when asked, certainly casts this company in a negative light even though these are the actions of a few.

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